UPDATED: SafeNsound - Community Customers Monthly Maintenance - Tuesday 6/17

Scheduled Maintenance Report for Spacelabs Healthcare

Completed

The scheduled maintenance has been completed.

Posted Jun 17, 2025 - 12:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 17, 2025 - 11:00 CDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Jun 10, 2025 - 09:30 CDT

Scheduled

Community Monthly Maintenance window is approaching and will occur on Tuesday 6/17/2025 at 11:00am CT.

The duration is expected to last less than an hour.

Planned Updates:
1. Webapp: Reboot
2. Backend Services: Reboot
3. Restart of Services: Reboot

Clinical Impact: Because there will be a reboot of the webapp, users will experience a logout/login. When the users are logged out, they should close the application and relaunch.

On the day of your maintenance, we will:
1. Send a notice 60 minutes prior to your maintenance window
2. Send a notice at the start of your maintenance window
3. Send a notice at the completion of your maintenance window

***NOTE: This maintenance period will NOT affect live monitoring on the central station OR Enterprise Deployment Customers (customers with their own, independent environment)*** If you are uncertain as to whether or not you are Enterprise or Community Customer, please reach out to Global Tech Support (GTS) @1-800-522-7025 or email SL_monthly_maintenance@spacelabs.com.

Thank you,

--Spacelabs DevOps Services

Posted Jun 10, 2025 - 10:35 CDT

This scheduled maintenance affected: ADT/HL7 Interfaces (ADT Patient Information, ORM Orders, ROL Staffing), API Interfaces (API Interface Community), Communications (Call Creation - Voice Client, Voice Recording, Text-to-Speech, Voice TwiML), Waveforms (Waveforms 5.9, LiveView Waveforms), Community Services (SafeNSound 5.9, Device Discovery 5.9), and Alarms, Vitals & Saved Events, Patient Reports.