All Systems Operational
Uptime over the past 90 days. View historical uptime.
ADT/HL7 Interfaces Operational
90 days ago
100.0 % uptime
Today
ADT Patient Information Operational
90 days ago
100.0 % uptime
Today
ORM Orders Operational
90 days ago
100.0 % uptime
Today
ROL Staffing Operational
90 days ago
100.0 % uptime
Today
API Interfaces Operational
90 days ago
100.0 % uptime
Today
API Interface Community ? Operational
90 days ago
100.0 % uptime
Today
Cardiology Services Operational
90 days ago
100.0 % uptime
Today
Sentinel Operational
90 days ago
100.0 % uptime
Today
Communications ? Operational
Call Creation - Voice Client Operational
Voice Recording Operational
Text-to-Speech Operational
Voice TwiML Operational
Customer Service & Support Operational
90 days ago
100.0 % uptime
Today
Online Chat Operational
90 days ago
100.0 % uptime
Today
Email Tickets Operational
90 days ago
100.0 % uptime
Today
Knowledgebase Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Community Services Operational
90 days ago
100.0 % uptime
Today
SafeNSound 4.3.1 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.2.1 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.2.2 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.3.0 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.9 Operational
90 days ago
100.0 % uptime
Today
Device Discovery 5.9 Operational
90 days ago
100.0 % uptime
Today
Waveforms Operational
90 days ago
100.0 % uptime
Today
XprezzNet 1.4.1 Operational
90 days ago
100.0 % uptime
Today
Waveforms 5.2.1 Operational
Waveforms 5.3.0 Operational
90 days ago
100.0 % uptime
Today
Waveforms 5.9 Operational
90 days ago
100.0 % uptime
Today
Alarms, Vitals & Saved Events Operational
Patient Reports Operational
LiveView Waveforms Operational
Demo Platform Operational
90 days ago
100.0 % uptime
Today
Staging Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 17, 2024

No incidents reported today.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024
Community Upgrade to SNS 5.9.7
Completed - The scheduled maintenance has been completed.
Sep 3, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 10:00 CDT
Scheduled - On 9/3/24 at 1000hrs CT, Spacelabs SafeNSound Community Customers will be upgraded to version 5.9.7 (compatible with mobile version 5.0.7).

Users can expect to be out of the system for up to 30 minutes and degraded service for 90 minutes while we complete post-upgrade checks.

Advance warnings, intermittent updates, and an all clear message will be sent.

If you have any questions, please reach out to your Customer Success Account Manager, Account Sales Executive, or Global Tech Support (1-800-522-7025).

NOTE: This upgrade does not affect Enterprise Deployment customers (customers who have their own instance of SNS). Enterprise deployment customers should contact their Customer Success Account Manager, Account Sales Executive, or Global Tech Support (1-800-522-7025) to schedule their upgrade.
Aug 20, 14:09 CDT
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