All Systems Operational
ADT/HL7 Interfaces Operational
90 days ago
100.0 % uptime
Today
ADT Patient Information Operational
90 days ago
100.0 % uptime
Today
ORM Orders Operational
90 days ago
100.0 % uptime
Today
ROL Staffing Operational
90 days ago
100.0 % uptime
Today
API Interfaces Operational
90 days ago
100.0 % uptime
Today
API Interface Community ? Operational
90 days ago
100.0 % uptime
Today
Cardiology Services Operational
90 days ago
100.0 % uptime
Today
Sentinel Operational
90 days ago
100.0 % uptime
Today
Communications ? Operational
Call Creation - Voice Client Operational
Voice Recording Operational
Text-to-Speech Operational
Voice TwiML Operational
Customer Service & Support Operational
90 days ago
100.0 % uptime
Today
Online Chat Operational
90 days ago
100.0 % uptime
Today
Email Tickets Operational
90 days ago
100.0 % uptime
Today
Knowledgebase Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Community Services Operational
90 days ago
100.0 % uptime
Today
SafeNSound 4.3.1 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.2.1 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.2.2 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.3.0 Operational
90 days ago
100.0 % uptime
Today
SafeNSound 5.9 Operational
90 days ago
100.0 % uptime
Today
Device Discovery 5.9 Operational
90 days ago
100.0 % uptime
Today
Waveforms Operational
90 days ago
100.0 % uptime
Today
XprezzNet 1.4.1 Operational
90 days ago
100.0 % uptime
Today
Waveforms 5.2.1 Operational
Waveforms 5.3.0 Operational
90 days ago
100.0 % uptime
Today
Waveforms 5.9 Operational
90 days ago
100.0 % uptime
Today
Alarms, Vitals & Saved Events Operational
Patient Reports Operational
LiveView Waveforms Operational
Demo Platform Operational
90 days ago
100.0 % uptime
Today
Staging Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Community Update to Version 5.9.6r1 Jun 6, 2024 09:00-10:00 CDT
On Thursday, June 6, 2024, we will be upgrading the SafeNSound Community Production Environment to v5.9.6r1. This deployment will take place at 9am CST and involve a potential downtime of up to 20 minutes, with 40 minutes of degraded service.

This upgrade will ONLY affect Community System Customers currently on version 5.9.4.

Enterprise customers that wish to upgrade should reach out to their Customer Success Manager or Account Sales Executive. Customers can also send a request for upgrade to devops@spacelabs.com.

Posted on May 22, 2024 - 10:26 CDT
Past Incidents
May 25, 2024

No incidents reported today.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.