All Systems Operational

Uptime over the past 90 days. View historical uptime.
ADT/HL7 Interfaces Operational
90 days ago
100.0 % uptime
Today
ADT Patient Information Operational
90 days ago
100.0 % uptime
Today
ORM Orders Operational
90 days ago
100.0 % uptime
Today
ROL Staffing Operational
90 days ago
100.0 % uptime
Today
API Interfaces Operational
90 days ago
100.0 % uptime
Today
API Interface Community ? Operational
90 days ago
100.0 % uptime
Today
Cardiology Services Operational
90 days ago
100.0 % uptime
Today
Sentinel Operational
90 days ago
100.0 % uptime
Today
Communications ? Operational
Call Creation - Voice Client Operational
Voice Recording Operational
Text-to-Speech Operational
Voice TwiML Operational
Customer Service & Support Operational
90 days ago
100.0 % uptime
Today
Online Chat Operational
90 days ago
100.0 % uptime
Today
Email Tickets Operational
90 days ago
100.0 % uptime
Today
Knowledgebase Operational
90 days ago
100.0 % uptime
Today
Phone System Operational
90 days ago
100.0 % uptime
Today
Authentication/AD Sync Operational
90 days ago
100.0 % uptime
Today
Community Services Operational
90 days ago
99.99 % uptime
Today
SafeNSound 5.9 Operational
90 days ago
99.99 % uptime
Today
Device Discovery 5.9 Operational
90 days ago
100.0 % uptime
Today
Waveforms Operational
90 days ago
100.0 % uptime
Today
Waveforms 5.9 Operational
90 days ago
100.0 % uptime
Today
XprezzNet 2.0.1 Operational
90 days ago
100.0 % uptime
Today
XprezzNet 2.0.3 Operational
90 days ago
100.0 % uptime
Today
LiveView Waveforms Operational
Alarms, Vitals & Saved Events Operational
Patient Reports Operational
Demo Platform Operational
90 days ago
100.0 % uptime
Today
Staging Platform ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 18, 2025

No incidents reported today.

Apr 17, 2025
SafeNSound Operational - Community Customers
Resolved - SafeNSounds continues to be operational and stable
Apr 17, 14:04 CDT
Update - We are continuing to monitor for any further issues.
Apr 17, 14:03 CDT
Monitoring - SafeNSound system is operational and functioning as expected. All users should be able to log in. The DevOps teams is continuing to monitor and will update if any change.
Apr 17, 11:55 CDT
Update - We are continuing to investigate this issue.
Apr 17, 11:35 CDT
Investigating - The SafeNSound DevOps team is currently investigating an issue with SafeNSound. Currently user may be experiencing the system freezing up or inability to log into SafeNSound. System back-end is still collecting and processing data as normal. We will update as we have further details
Apr 17, 11:35 CDT
Apr 16, 2025

No incidents reported.

Apr 15, 2025
Community Monthly Maintenance for SafeNSound (Live Monitoring NOT affected)
Completed - The scheduled maintenance has been completed.
Apr 15, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 11:00 CDT
Scheduled - Community Monthly Maintenance for SafeNSound is scheduled for April 15, 2025 @ 11 CT. The duration is expected to last 1 hour.

Planned Updates:
1. Webapp: No
2. Backend Services: No
3. Restart of Services: YES

Clinical Impact: Users will experience an outage of up to 10 minutes while services restart. Once restarted, users may login while post-restart checks are completed. Please do not notify GTS of any issues until the "Maintenance Complete" email is received.

***NOTE: This maintenance period will NOT affect live monitoring on the central station OR Enterprise Deployment Customers (customers with their own, independent environment)*** If you are uncertain as to whether or not you are Enterprise or Community, please reach out to Global Tech Support (GTS) @1-800-522-7025 or support@spacelabs.com, your Healthcare Success Manager, or your Account Sales Executive.

Thank you,

--Spacelabs DevOps Services
Apr 4, 14:21 CDT
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

No incidents reported.

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