Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 03, 2024 - 10:00 CDT
Scheduled
On 9/3/24 at 1000hrs CT, Spacelabs SafeNSound Community Customers will be upgraded to version 5.9.7 (compatible with mobile version 5.0.7).
Users can expect to be out of the system for up to 30 minutes and degraded service for 90 minutes while we complete post-upgrade checks.
Advance warnings, intermittent updates, and an all clear message will be sent.
If you have any questions, please reach out to your Customer Success Account Manager, Account Sales Executive, or Global Tech Support (1-800-522-7025).
NOTE: This upgrade does not affect Enterprise Deployment customers (customers who have their own instance of SNS). Enterprise deployment customers should contact their Customer Success Account Manager, Account Sales Executive, or Global Tech Support (1-800-522-7025) to schedule their upgrade.
Posted Aug 20, 2024 - 14:09 CDT
This scheduled maintenance affected: ADT/HL7 Interfaces (ADT Patient Information, ORM Orders, ROL Staffing), API Interfaces (API Interface Community), Communications (Call Creation - Voice Client, Voice Recording, Text-to-Speech, Voice TwiML), Waveforms (Waveforms 5.9), Community Services (SafeNSound 5.9, Device Discovery 5.9), and Alarms, Vitals & Saved Events, Patient Reports, LiveView Waveforms.