Community Monthly Maintenance for SafeNSound is scheduled for April 15, 2025 @ 11 CT. The duration is expected to last 1 hour.
Planned Updates: 1. Webapp: No 2. Backend Services: No 3. Restart of Services: YES
Clinical Impact: Users will experience an outage of up to 10 minutes while services restart. Once restarted, users may login while post-restart checks are completed. Please do not notify GTS of any issues until the "Maintenance Complete" email is received.
***NOTE: This maintenance period will NOT affect live monitoring on the central station OR Enterprise Deployment Customers (customers with their own, independent environment)*** If you are uncertain as to whether or not you are Enterprise or Community, please reach out to Global Tech Support (GTS) @1-800-522-7025 or support@spacelabs.com, your Healthcare Success Manager, or your Account Sales Executive.
Thank you,
--Spacelabs DevOps Services
Posted Apr 04, 2025 - 14:21 CDT
This scheduled maintenance affects: ADT/HL7 Interfaces (ADT Patient Information, ORM Orders, ROL Staffing), API Interfaces (API Interface Community), Communications (Call Creation - Voice Client, Voice Recording, Text-to-Speech, Voice TwiML), Waveforms (Waveforms 5.9, LiveView Waveforms), Community Services (SafeNSound 5.9, Device Discovery 5.9), and Alarms, Vitals & Saved Events, Patient Reports.