All Systems Operational
ADT/HL7 Interfaces
Operational
ADT Patient Information
Operational
ORM Orders
Operational
ROL Staffing
Operational
API Interfaces
Operational
API Interface Community
?
Operational
Cardiology Services
Operational
Sentinel
Operational
Communications
?
Operational
Call Creation - Voice Client
Operational
Voice Recording
Operational
Text-to-Speech
Operational
Voice TwiML
Operational
Customer Service & Support
Operational
Online Chat
Operational
Email Tickets
Operational
Knowledgebase
Operational
Phone System
Operational
Community Services
Operational
SafeNSound 4.3.1
Operational
SafeNSound 5.2.1
Operational
SafeNSound 5.2.2
Operational
SafeNSound 5.3.0
Operational
SafeNSound 5.9
Operational
Device Discovery 5.9
Operational
Waveforms
Operational
XprezzNet 1.4.1
Operational
Waveforms 5.2.1
Operational
Waveforms 5.3.0
Operational
Waveforms 5.9
Operational
Alarms, Vitals & Saved Events
Operational
Patient Reports
Operational
LiveView Waveforms
Operational
Demo Platform
Operational
Staging Platform
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Community System Monthly Maintenance and Customer Migration
Nov 21, 2024 11:00-13:00 CST
Spacelabs will begin monthly maintenance cycles for the Community Environment.
The first maintenance patch will be on 11/21, starting at 1100hrs Central Time. Subsequent patches will occur on the 3rd Tuesday of each month at 1100hrs CT starting on 12/17/2024. The system will be updated to version 5.9.8r1.
This first event is set to coincide with 6 community customers upgrading to the new version of XN.
What to expect during this update:
Users will experience at least 1 logout/login scenario. As the team completes post-update checks, additional logouts/logins may be required to ensure all features are functioning correctly. During this window, if any features are not working, please do not call Global Tech Support (our help desk) until the maintenance window has ended and the "complete" notice has been sent.
Please review the release notes for v5.9.8r1 here: https://help.spacelabs.com/hc/en-us/articles/17028419079319-SafeNSound-5-9-X-Release-Notes
All of our release notes can be found here: https://help.spacelabs.com/hc/en-us/sections/360011620914-SafeNSound
Posted on Nov 19, 2024 - 10:34 CST
The first maintenance patch will be on 11/21, starting at 1100hrs Central Time. Subsequent patches will occur on the 3rd Tuesday of each month at 1100hrs CT starting on 12/17/2024. The system will be updated to version 5.9.8r1.
This first event is set to coincide with 6 community customers upgrading to the new version of XN.
What to expect during this update:
Users will experience at least 1 logout/login scenario. As the team completes post-update checks, additional logouts/logins may be required to ensure all features are functioning correctly. During this window, if any features are not working, please do not call Global Tech Support (our help desk) until the maintenance window has ended and the "complete" notice has been sent.
Please review the release notes for v5.9.8r1 here: https://help.spacelabs.com/hc/en-us/articles/17028419079319-SafeNSound-5-9-X-Release-Notes
All of our release notes can be found here: https://help.spacelabs.com/hc/en-us/sections/360011620914-SafeNSound
Posted on Nov 19, 2024 - 10:34 CST