All Systems Operational
ADT/HL7 Interfaces
Operational
ADT Patient Information
Operational
ORM Orders
Operational
ROL Staffing
Operational
API Interfaces
Operational
API Interface Community
?
Operational
Cardiology Services
Operational
Sentinel
Operational
Communications
?
Operational
Call Creation - Voice Client
Operational
Voice Recording
Operational
Text-to-Speech
Operational
Voice TwiML
Operational
Customer Service & Support
Operational
Online Chat
Operational
Email Tickets
Operational
Knowledgebase
Operational
Phone System
Operational
Authentication/AD Sync
Operational
Community Services
Operational
SafeNSound 5.9
Operational
Device Discovery 5.9
Operational
Waveforms
Operational
Waveforms 5.9
Operational
XprezzNet 2.0.1
Operational
XprezzNet 2.0.3
Operational
LiveView Waveforms
Operational
Alarms, Vitals & Saved Events
Operational
Patient Reports
Operational
Demo Platform
Operational
Staging Platform
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Community Monthly Maintenance for SafeNSound (Live Monitoring NOT affected) Apr 15, 2025 11:00-12:00 CDT
Community Monthly Maintenance for SafeNSound is scheduled for April 15, 2025 @ 11 CT. The duration is expected to last 1 hour.
Planned Updates:
1. Webapp: No
2. Backend Services: No
3. Restart of Services: YES
Clinical Impact: Users will experience an outage of up to 10 minutes while services restart. Once restarted, users may login while post-restart checks are completed. Please do not notify GTS of any issues until the "Maintenance Complete" email is received.
***NOTE: This maintenance period will NOT affect live monitoring on the central station OR Enterprise Deployment Customers (customers with their own, independent environment)*** If you are uncertain as to whether or not you are Enterprise or Community, please reach out to Global Tech Support (GTS) @1-800-522-7025 or support@spacelabs.com, your Healthcare Success Manager, or your Account Sales Executive.
Thank you,
--Spacelabs DevOps Services
Posted on Apr 04, 2025 - 14:21 CDT
Planned Updates:
1. Webapp: No
2. Backend Services: No
3. Restart of Services: YES
Clinical Impact: Users will experience an outage of up to 10 minutes while services restart. Once restarted, users may login while post-restart checks are completed. Please do not notify GTS of any issues until the "Maintenance Complete" email is received.
***NOTE: This maintenance period will NOT affect live monitoring on the central station OR Enterprise Deployment Customers (customers with their own, independent environment)*** If you are uncertain as to whether or not you are Enterprise or Community, please reach out to Global Tech Support (GTS) @1-800-522-7025 or support@spacelabs.com, your Healthcare Success Manager, or your Account Sales Executive.
Thank you,
--Spacelabs DevOps Services
Posted on Apr 04, 2025 - 14:21 CDT